COMDDAP 09 @ Davao


Last July2, 2009, the first day of COMDDAP exhibit at Apo View Hotel at the heart of the city of Davao was embraced with a warm welcome by the Davaweños. It was participated by different computer stores and companies such as HP Philippines, Jupiter Systems Inc., Neo Philippines, AOC (Arts Of Color) Philippines, Canon Philippines and a lot more. This association aims to improve their camaraderie with each other.

1:35 PM: I myself, together with my classmate
s arrived at the Apo View Hotel. The exhibitors exhibited their products at the hotel's Grand Ballroom. In there, they displayed their optimum and finest products such as he Canon's latest printer, the Neo's pocket laptop and etc..

1:50 PM: We entered at the Vanda Room to listen s
ome lectures presented by some exhibitors. The first lecturer was the Marketing Head of ERIC Systems Inc., which is 24 year old and a 100% Filipino owned company. There, he presented to us the latest system of Jupiter System Inc., which is the DMS (Dealer Management System). DMS is used by some car dealer companies. He said, DMS has a Thai and English language system. The Marketing Head of Nexus Group pointed also that DMS is a complete end-to-end solution for dealership. It is use for vehicle sales, services, back off and financial reporting.

DMS Process Flow presented by the Marketin
g Head of ERIC Systems Inc.:


Pre-Sales
  • sales appointments
  • sales lead monitoring from initial inquiry to actual close
  • supervisor review of appointment schedules and sales calls
  • classifies sales probabilities
  • keepsall call histories
  • prospect follow-up reminders
  • lead generation reports
  • sales quotation processing
Vehicle Sales
  • the system supports sales of new and used vehicles
  • vehicle inventory checking in multiple branches and warehouse
  • vehicle purchase agreement processing
  • Vehicle Sales Invoicing
  • process receivables and payables
  • Vehicle Delivery Advice Entry
  • Vehicle Receipt to Warehouse
  • Vehicle Inventory Costing
  • registers all vehicle purchase to Service Management
After Sales
  • advance booking/customer appointments
  • operation maintenance/flat rates
  • repair orders
  • repair estimates
  • customer service history
  • technician time-in/time-out
  • parts requisitioning and picking
  • service invoicing
  • warranty claims and processing
  • field service actions
  • service reminders
  • customer feedback
  • highly graphical technician assignments and loading window
  • sublet P.O. processing
  • Point-of-Sale (POS) type billing window
  • interface to Manufacturer Systems
  • reports and queries
  • service metrics

3:30 PM: The next lecture we attended is the exhibitors from HP-Philippines. It is a well-known company because of their optimum products such as the HP notebook and desktop computers, HP printers, HP scanners and other computer accessories and parts. The Market Development Manager of HP-Philippines showed the us their latest product and that is the HP Thin Client. According to a common online encyclopedia, a thin client (sometimes also called a lean or slim client) is a client computer or client software in client-server architecture networks which depends primarily on the central server for processing activities, and mainly focuses on conveying input and output between the user and the remote server. In contrast, a thick or fat client does as much processing as possible and passes only data for communications and storage to the server. The term was coined in 1993 by Tim Negris, VP of Server Marketing at Oracle Corp., while working with company founder Larry Ellison on the launch of the landmark Oracle7 release of the company's flagship relational database management system (RDBMS). Ellison had charged Negris with finding a way to boldly differentiate Oracle's server-centric software from the decidedly desktop-oriented products of then-rival Microsoft. Thin Client became Ellison's relentless battle cry, repeated in hundreds of speeches, interviews and articles attendant to the release of Oracle7 and many other products after that. Many thin client devices run only web browsers or remote desktop software, meaning that all significant processing occurs on the server. However, recent devices marketed as thin clients can run complete operating systems such as Debian Linux, qualifying them as diskless nodes or hybrid clients. Some thin clients are also called "access terminals." Many people that already have computers want the same functionality that a thin client has. Computers can simulate a thin client in a single window (as thru a browser) or with a separate operating system boot-up. Either way, these are often called "fat clients" to differentiate them from thin clients and computers without thin-client functionality. As a consequence, the term "thin client", in terms of hardware, has come to encompass any device marketed as, or used as, a thin client in the original definition – even if its actual capabilities are much greater. The term is also sometimes used in an even broader sense which includes diskless nodes.

The Market Development Manager of HP-Philippines tackled also about the challenges for IT professionals and these are:
  • Provide Information Security
  • Total Cost of Ownership (TCO)
  • Deployment and Maintenance
After he lectured to us about their product which is the thin client, he gave some prizes to those who can answer the questions about thin client and that experience, all I can say is, "Technology is dynamic, not static".

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